Outstanding customer service!! 2 years after purchase we had an issue with our generator. Called on a Saturday and within 2 hours had 3 follow ups and issue resolved along with a follow up call that all was okay. It does not get better than this for customer service. I would recommend A-Plus to anyone needing quality products and excellent service.
We have been customers of A-Plus Air for many years. They are very courteous and efficient. Natalie and Steve, the owners, are always available to make sure that all your needs are taken care of. It is great to be able to deal directly with them, as this is not the case with many businesses today. The staff is also excellent and the service is exceptional!
We have been using the services of A-Plus Air for 20+ years and have always had excellent customer service both from the office staff and the various service technicians that have come into our home to do upgrades and repairs. I have recommend your services to others and hear back from them how pleased they were as well.
When you think of typical HVAC companies, don't include us in this group. We're "A" Typical. We're the company that actually cares. We are the people you can talk to. We know that current customers are as important as new customers. A-Plus Air is Ontario's home service provider you call when you want it done right, not just done. This is more than you might expect, but that's the point...