Today we had our furnace serviced by a gentleman named David. I wanted to follow up in order to express my gratitude for his work. I would like to point out that David was polite, professional, efficient, thorough and knowledgeable. David took the time to make sure that I was kept apprised of what he found and the his plan of action. David was also very polite, friendly and patient with my very curious children.
I think that it is important that as an organization, A-Plus Air is aware of the quality work that is being done by David and I hope that his hard work is not going unnoticed.
Please pass along my gratitude to him and please be sure to pass this along to his superiors. It is service like this that will bring me back to A-Plus Air in the future, as well as pass along my recommendations to friends and family.
Colin C. (Welland)
I was impressed right from the start. In the middle of a freezing weekend with no heat, I left a message with a A-Plus Air and received a prompt call back from a kind and professional technician named Alex. He graciously explained that I would not require the entire HVAC unit, but rather only the heater. If the AC parts are fine, then they'll work around them. Amazing!!
After a visit from John in Sales. the work was done courteously and professionally by Alex and Willy for two-thirds of the original quote I got from another company. They went above and beyond. We're extremely happy with the service. Thanks guys.
Rick R. (Hamilton)
Today we had our furnace serviced by a gentleman named David. I wanted to follow up in order to express my gratitude for his work. I would like to point out that David was polite, professional, efficient, thorough and knowledgeable. David took the time to make sure that I was kept apprised of what he found and the his plan of action. David was also very polite, friendly and patient with my very curious children.
I think that it is important that as an organization, A-Plus Air is aware of the quality work that is being done by David and I hope that his hard work is not going unnoticed.
Please pass along my gratitude to him and please be sure to pass this along to his superiors. It is service like this that will bring me back to A-Plus Air in the future, as well as pass along my recommendations to friends and family.
Colin C. (Welland)
I was impressed right from the start. In the middle of a freezing weekend with no heat, I left a message with a A-Plus Air and received a prompt call back from a kind and professional technician named Alex. He graciously explained that I would not require the entire HVAC unit, but rather only the heater. If the AC parts are fine, then they'll work around them. Amazing!!
After a visit from John in Sales. the work was done courteously and professionally by Alex and Willy for two-thirds of the original quote I got from another company. They went above and beyond. We're extremely happy with the service. Thanks guys.
